Renegade Labs Newsletter (6/15/2020)

PRODUCTION UPDATES:Production time has slowed down as it is still only Steve preparing and shipping all orders while he continues to look for a replacement for his previous assistant, Nick. We are running low on screens and batteries as we continue to wait for more shipments of them to arrive. Production will keep going regardless, but shipping may have to be put on hold if we run out of screens and batteries before more arrive. OFFICE NEWS:Steve is in the process of updating the Renegade Labs video production equipment. Upgrades to the streaming computer as well as video equipment will give our Live stream viewers a better quality picture and our customers more detailed how to videos. With the new … Read moreRenegade Labs Newsletter (6/15/2020)

This week at Renegade Labs (6/1 to 6/5)

Order Updates:We have received the majority of our parts orders from prior to our parts suppliers COVID-19 quarantine shutdowns. We are waiting on a couple of shipments of screens and batteries to arrive from the pre-shutdown parts orders to get started on our next mass production of orders. The screens and batteries we use for our products are custom ordered to our specifications directly from the manufacturers and take the longest of all the parts to arrive because they are produced for us when the orders for them are placed. The manufacturers do not have a ready supply of them in stock that they can ship out when we place the order with them. Some parts orders from post-shutdown orders … Read moreThis week at Renegade Labs (6/1 to 6/5)

Last week at Renegade Labs (5/11 to 5/15)

ORDER UPDATES:We have received enough of our delayed parts orders to start doing massive bulk assemblies in order to get caught up quicker. To help save a bit more time, orders in these bulk assemblies will ship out all at once instead of when each order is completed. This will allow us to concentrate on assembly and take one day at the end of each batch to do shipping, rather than multiple days throughout the bulk assemblies. If your order is one of the ones being shipped, you will receive notification of shipment and a tracking number. OFFICE NEWS:There are a few changes being made to Renegade Labs in the coming weeks. Our Live stream schedule is changing once again. … Read moreLast week at Renegade Labs (5/11 to 5/15)

Last Week at Renegade Labs (4/20 to 4/24)

Parts Update:Parts orders from our suppliers are continuing to arrive and we are continuing to get caught back up on orders. We have begun to notice that since shipping companies have taken appropriate safety measures to keep their employees safe during the COVID-19 pandemic, all incoming and outgoing shipments are taking longer than they normally do to arrive. Orders that normally took only a few days to arrive once clearing through customs are now taking up to 2 weeks to arrive. Because of this we will no longer be giving out any exact or estimated shipping dates unless your order is in our current production queue. We can give out a very rough estimate, but that could very widely depending … Read moreLast Week at Renegade Labs (4/20 to 4/24)

Last Week at Renegade Labs (4/20 to 4/24)

Parts Update:Parts orders from our suppliers are continuing to arrive and we are continuing to get caught back up on orders. We have begun to notice that since shipping companies have taken appropriate safety measures to keep their employees safe during the COVID-19 pandemic, all incoming and outgoing shipments are taking longer than they normally do to arrive. Orders that normally took only a few days to arrive once clearing through customs are now taking up to 2 weeks to arrive. Because of this we will no longer be giving out any exact or estimated shipping dates unless your order is in our current production queue. We can give out a very rough estimate, but that could very widely depending … Read moreLast Week at Renegade Labs (4/20 to 4/24)

Last Week at Renegade Labs (4/13 to 4/17)

PARTS UPDATE:More parts have arrived from our suppliers and we have between 30 and 40 orders ready to ship out this week. If you are one of the orders that is being shipped this week you will receive an email with your tracking number. More and more parts orders are coming in from our suppliers in China as they continue to recover from the COVID-19 outbreak. OFFICE NEWS:We have decided to change around the news letter to Mondays, instead of Fridays, to eliminate any confusion, and make it more of a recap of the previous week. Renegade Labs has recently acquired a 3D scanner for future use in bringing our customers new products. It has been assembled and we are … Read moreLast Week at Renegade Labs (4/13 to 4/17)

This Week at Renegade Labs (4/6 to 4/10)

Parts Update:Parts orders are continuing to come in and we are assembling and completing what we can for orders with what is available while we wait for the remainder of the parts to arrive. At this point we are waiting on a shipment of batteries to arrive to complete many orders. Our batteries are custom ordered directly from the manufacturer and takes some time to complete, especially in the large quantity that we ordered. We have received confirmation that the battery order has shipped, however because of the large quantity it has to be shipped by freighter. Because of this the have to go through both the port authority and customs when they arrive before being transferred to a local … Read moreThis Week at Renegade Labs (4/6 to 4/10)

This Week at Renegade Labs (3/30 to 4/3)

Parts & Shipping Updates:Our non-essential business closure ends today and we will resume shipping next week as long as the closure is not extended before then. If the order does get extended before Monday, we will still resume shipping next week. However instead of our normal scheduled pick-up days of Tuesday and Friday, we will be dropping of packages every other Friday to our shipping provider starting next Friday. This will help limit our exposure to COVID-19 and allow us to continue to resume shipping out orders to our customers. We have received enough of our parts orders to ship out about 30 orders when we resume shipping next week. We are still receiving back-ordered and delayed parts from our … Read moreThis Week at Renegade Labs (3/30 to 4/3)

This week at Renegade Labs (3/23 to 3/27)

Parts Update:We have received the screens we have been waiting for and are continuing production. We are still waiting on batteries to arrive at our main office in Canada, but our US Repair Tech has received their shipment. If the batteries at our main office have not arrived by the time we resume shipping, we will be sending out orders without batteries and sending batteries separately from our US Repair Tech until we either receive the batteries at the main office or until our US Repair Tech runs out. Office News:During the mandatory closure of all non-essential businesses in Ontario, we are down to one employee in the main office. Steve has been working day and night to complete orders … Read moreThis week at Renegade Labs (3/23 to 3/27)

Emergency Update Newsletter (Mar 23)

SHIPPING / PARTS UPDATES:Effectively immediately we will be postponing all shipping for at least the next 2 weeks in compliance with temporary laws passed in Canada restricting non-essential shipping. Our parts orders will still be coming in, albeit slowly, as essential supply shipments are taking priority over non-essential shipments. We will continue to build and package orders as parts continue to come in and will resume shipping as soon as the government lifts the restrictions set in place. Please accept our apologies for the extra delays that your orders have experienced. As a business, we must adhere to all rules, regulations and restrictions set in place by our government during this time to keep our customers and ourselves safe. This … Read moreEmergency Update Newsletter (Mar 23)

COVID-19 Update: In-House Production Continues, Delays with inbound parts & outbound shipments, Read More...
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